SHIPPING & RETURNS
SHIPPING POLICY
We offer free shipping on all orders within the United States. All items are shipped via USPS/UPS/FedEx, with an estimated delivery time of 3-7 business days. We also offer international shipping options at an additional cost. Please note that delivery times for international orders may vary. In the event that an item is out of stock, we will contact you with an estimated lead time. If you have any questions or concerns about your order, please contact us at bellazza4678@gmail.com and we will be happy to assist you.
RETURN & EXCHANGE POLICY
Return Eligibility
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Return Timeframe
You have 5 calendar days from the date of receipt to return an item.
Contact Us
Email our customer support team at sales@wheelwiser.com with your order number and reason for return. Please attach photos showing the current status of the purchased items.
Steps
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Approval: Once your return request is approved, we will provide instructions on how to send your item back.
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Shipping: Ship the item back to us using a trackable shipping service. You are responsible for the return shipping costs unless the return is due to a defect or error on our part.
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Inspection: Once we receive your return, we will inspect the item to ensure it meets the return criteria.
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Refund: If your return is approved, a 35% restocking fee will be applied and we will process your refund to the original method of payment. Please allow [7-10] business days for the refund to reflect in your account.